By purchasing any service from Aphex Studio ("Company," "we," "us," or "our") — including but not limited to web design packages and maintenance plans — you ("Client") agree to be fully bound by these Terms & Conditions. This agreement is entered into as of the date of your first payment.
If you do not agree with any part of these terms, you may not purchase or use our services. Proceeding with payment constitutes your electronic acceptance of this agreement in its entirety.
These Terms constitute a legally binding contract between you and Aphex Studio, governed by the laws of the State of California.
Aphex Studio offers the following web design service tiers:
- Foundation — $1,500 total / 1-week estimated timeline
- Ascent — $3,500 total / 2-week estimated timeline
- Pinnacle — $6,000 total / 3-week estimated timeline
All timelines are estimates and not guarantees. Actual delivery may vary based on the complexity of the project, client responsiveness, and the timely provision of required materials. Aphex Studio will communicate any material delays as soon as reasonably practicable.
The scope of work for each project will be defined at the time of engagement. Any features, pages, or functionality not explicitly agreed upon at the outset are outside of scope and may be subject to additional fees.
All projects require a 50% non-refundable deposit prior to commencement of any work. The remaining 50% balance is due upon project completion and prior to the delivery of final files, live deployment, or transfer of ownership. Clients may also elect to pay the full project amount upfront at checkout.
- Payments are processed securely through Stripe
- Accepted payment methods include all major credit and debit cards
- All prices are in USD
- Work will not begin until the deposit payment is confirmed
- Final deliverables will not be released until the remaining balance is paid in full
Aphex Studio reserves the right to pause or terminate work on any project where payment obligations are not met within 7 days of the due date.
All sales are final. Deposits are strictly non-refundable once work has commenced.
Given the nature of custom web design services — where time, labor, and creative resources are committed from the moment a project begins — Aphex Studio does not issue refunds under any circumstances once work has started.
If a client chooses to cancel a project after the deposit has been paid and work has begun:
- The deposit is forfeited in full and is non-refundable
- Any work completed up to the point of cancellation remains the property of Aphex Studio until the remaining balance is paid
- No partial refunds will be issued for work partially completed
If Aphex Studio is unable to complete the project due to circumstances on our end, a prorated refund may be issued at our sole discretion based on work completed.
The Site Care Plan is offered as an optional recurring service at $200/month. The first month is provided free of charge as a courtesy trial period. A valid payment method must be provided at the time of enrollment.
The maintenance plan includes:
- Minor content updates (text, images, hours) up to 2 hours per month
- Security monitoring and updates
- Monthly site backup
- Priority response for support requests
Requests exceeding 2 hours per month will be scoped and billed separately at our standard hourly rate. The maintenance plan does not include new page builds, redesigns, or feature development.
Cancellation: The maintenance plan may be cancelled at any time via the client billing portal. Cancellations take effect at the end of the current billing period. No refunds are issued for the current billing cycle upon cancellation. Aphex Studio reserves the right to cancel or modify the maintenance plan at any time with 30 days written notice.
The success and timely delivery of your project depends on your active participation. By engaging Aphex Studio, you agree to:
- Provide all required content (text, images, logos, branding) within 5 business days of project kickoff
- Respond to design reviews and revision requests within 5 business days
- Provide accurate business information for use on the website
- Ensure you have legal rights to all content, images, and materials provided
- Designate a single point of contact for all project communication
Delays caused by the client's failure to provide materials, feedback, or approvals in a timely manner will extend project timelines accordingly. Aphex Studio is not liable for delays arising from client-side inaction.
If a project remains on hold due to client unresponsiveness for more than 30 days, Aphex Studio reserves the right to archive the project. Reactivation may be subject to a restart fee.
Upon receipt of final payment in full, the client receives full ownership of the completed website design and all custom assets created specifically for their project.
Until final payment is received:
- All work product remains the exclusive property of Aphex Studio
- The client may not use, publish, or distribute any deliverables
- Aphex Studio may withhold delivery of files and access to the live site
Aphex Studio retains the right to display completed work in its portfolio, case studies, and marketing materials unless the client expressly requests otherwise in writing prior to project completion.
Third-party assets (fonts, stock photography, plugins, themes) remain subject to their respective licenses. The client is responsible for maintaining any required licenses after project handoff.
Fraudulent chargebacks will be disputed aggressively and may result in legal action.
Aphex Studio maintains thorough records of all client communications, project milestones, deliverables, and payment transactions. These records will be submitted in full to the relevant payment processor and, if necessary, to legal authorities in the event of a disputed transaction.
By purchasing our services, you agree that:
- You are the authorized holder of the payment method used
- You will not initiate a chargeback for services rendered in accordance with this agreement
- Initiating a fraudulent or unjustified chargeback constitutes a material breach of this agreement
- You are liable for all fees, costs, and legal expenses incurred by Aphex Studio in disputing a fraudulent chargeback
- Fraudulent chargebacks may be reported to relevant authorities and credit bureaus
If you have a legitimate concern about a charge, you agree to contact Aphex Studio directly at contact@aphexstudio.com before initiating any dispute with your payment provider. We are committed to resolving genuine billing issues promptly and in good faith.
Aphex Studio's total liability to the client for any claims arising from or related to services provided shall not exceed the total amount paid by the client for the specific project giving rise to the claim.
Aphex Studio is not liable for:
- Loss of business, revenue, profits, or data arising from use or inability to use the delivered website
- Third-party service outages (hosting providers, domain registrars, payment processors)
- Search engine ranking changes or SEO outcomes
- Security breaches resulting from client-side negligence or third-party platform vulnerabilities
- Any indirect, incidental, special, or consequential damages of any kind
The client assumes full responsibility for the website and its content following final delivery and payment.
In the event of a dispute, both parties agree to first attempt to resolve the matter in good faith through direct written communication within 30 days of the dispute arising.
If a resolution cannot be reached, both parties agree to submit the dispute to binding arbitration in Orange County, California, in accordance with the rules of the American Arbitration Association. Each party shall bear its own legal costs unless the arbitrator determines otherwise.
Class action lawsuits and jury trials are hereby waived by both parties to the fullest extent permitted by law.
These Terms & Conditions shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any legal proceedings not subject to arbitration shall be brought exclusively in the courts of Orange County, California.
Aphex Studio reserves the right to update or modify these Terms at any time. Continued use of our services following any such changes constitutes acceptance of the revised terms. The most current version will always be available at aphexstudio.com/terms.